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Thank you for your booking with us!

We look forward to seeing you soon.

Cancelling or Rescheduling Appointments 

Please understand that we are a small business and thrive off the income received from our client's appointments. Unexpected things happen but please be considerate and allow notice when things come up.

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  • 48 hours notice is required for all cancellations or 50% of the total booking cost will be charged to the card on file. 

  • You may reschedule your booking once up to 2 hours before your appointment and no fee will be charged.

  • If a booking is rescheduled and canceled, a 50% charge will still apply. 

  • Appointments will be held for 15 minutes, but after this, they will be canceled and considered a no-show. 50% fees will apply. 

No-show Appointments 

  •  50% of the booking cost will be charged for a no-show appointment

  • Appointments will be held for 15 minutes, but after this, they will be canceled and considered a no-show. 50% fees will apply. 

  • If you are on your way, please give us a call and we will do our best to provide you with your service in the remaining time available 

​If there are any issues with your booking, please contact us on 0437 191 865 ​

Thank you for your understanding

We look forward to seeing you in the salon soon

©2025 by ILLUMA Lash & Brow

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