Welcome to Our Policies Page
Booking Appointments
By clicking the 'Book Now' button on any of our pages, you will be redirected to the scheduling page, where you'll be able to choose a service, date and time for your appointment.
You will then be prompted to add your phone number and create an account. Once your profile is created, you will be able to log in at any time and see all your future bookings.
You will be able to reschedule, cancel, and of course book new appointments.
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Card details are required to confirm all bookings.
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Your card WILL NOT be charged at the time of booking, it will only be captured in case of No-show or cancellations.
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All card details are kept in a secure booking system.
Canceling or Rescheduling Appointments
Please understand that we are a small business and thrive on the income received from our clients' appointments. Unexpected things happen, but please be considerate and allow notice when things come up.
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24-hour notice is required for all cancellations, or 50% of the total booking cost will be charged to the card on file.
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You may reschedule your booking once (per appointment) up to 24 hours before your appointment, and no fee will be charged.
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If a booking is rescheduled and then cancelled, a 50% charge will still apply.
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Appointments will be held for 15 minutes, but after this, they will be cancelled and considered a no-show. 50% fees will apply.
No-show Appointments
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50% of the booking cost will be charged for a no-show appointment
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Appointments will be held for 15 minutes, but after this, they will be cancelled and considered a no-show. 50% fees will apply.
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If you are on your way, please give us a call, and we will do our best to provide you with your service in the remaining time available
Thank you for your understanding
We look forward to seeing you in the salon soon